Western Ave Auto Body ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.
We collect information you provide to us directly, including:
We use the information you provide to:
If you provide your phone number and check the consent box on our website form, or verbally consent at our shop, you agree to receive text messages from Western Ave Auto Body. These messages may include estimate confirmations, vehicle pickup notifications, review requests, and occasional service reminders or offers.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance, or call us at (213) 734-2300.
We do not share, sell, or rent your phone number or text message content to third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We share your information only as needed to provide our services or as required by law:
We do not sell your personal information to third parties for money.
When you visit our website, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, device and browser type, the pages you view, and how you arrived at our site.
We use these tools to understand how visitors use our site and to measure and improve our advertising:
These advertising cookies may involve sharing limited identifiers (such as a cookie or device ID) with Google for cross-context behavioral advertising. Under California law this may be considered a "sale" or "sharing" of personal information, even though we receive no money for it. You can opt out at any time — see Your Privacy Choices below.
We keep your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Repair records may be retained for warranty and insurance purposes.
You can:
If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), including:
We do not sell your personal information for money, and we do not knowingly sell or share the personal information of consumers under 16 years of age. To exercise any of these rights, use the options under "Your Privacy Choices" below or contact us using the information at the bottom of this page. We will not discriminate against you for exercising your rights.
To opt out of the sharing of your information for advertising, or to request access, correction, or deletion, you can:
• Email or call us at (213) 734-2300 and ask us to opt you out or delete your information.
• Turn on the Global Privacy Control (GPC) signal in a supported browser or extension. We treat a GPC signal as a valid request to opt out of the sale and sharing of your personal information.
• Manage advertising cookies through your browser settings, or opt out of Google's ad personalization at adssettings.google.com.
We use reasonable safeguards to protect the information we collect. No system is perfectly secure, but we work to keep your data safe and only retain what we need.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent change. Continued use of our services after changes means you accept the updated policy.
Questions about this Privacy Policy or your information?
Western Ave Auto Body
150 S Western Ave, Los Angeles, CA 90004
Phone: (213) 734-2300